What Does a Small Business Website Need?

A good small business website is simple. It answers the questions a customer has before they call, and it makes calling easy.

The essentials

  • A clear headline that says what you do and where
  • Your services, with prices or starting prices when you can
  • A phone number that works as a click-to-call button on phones
  • Your address or service area, matching your Google profile
  • A contact form that sends to your email
  • Real photos of your work or your shop
  • Reviews or proof, shown honestly

What helps you be found

  • One main heading per page that names the service and the city
  • A page title and description written for each page
  • Image descriptions (alt text) on photos
  • Markup that tells Google your business type, hours and area

What to skip at first

Long blog archives, auto-playing video and pages full of stock photos add weight without helping customers decide. Start with the essentials and grow from there.

Frequently asked questions

How many pages does a small business need?

Many businesses start with five: home, services, about, contact, and one more such as gallery or FAQ.

Do I need a blog?

Not at the start. A blog helps once you have real questions from customers to answer. The Business Site includes one.

Does it need to work on phones?

Yes. Most local searches happen on a phone, so every site we build is mobile ready.

Do I need photos?

Yes, and real ones work best. Photos of your own work build more trust than stock images.

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